Refund policy
At Veyron Watches, we stand behind every timepiece we ship. If for any reason you are not completely satisfied, we are here to make it right.
RETURN WINDOW
You have 30 days from the date of delivery to request a return or exchange. After this period, we are unable to process a refund.
CONDITIONS FOR RETURN
To be eligible for a return, your item must be:
— Unworn and in the same condition you received it
— In its original packaging, with all included accessories
— Accompanied by proof of purchase
HOW TO REQUEST A RETURN
Email us at support@veyronwatches.com with your order number and reason for return. Our team responds within 24 hours with return instructions.
REFUNDS
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed within 5–10 business days to your original payment method.
DAMAGED OR DEFECTIVE ITEMS
If you received a damaged or defective item, we will replace it at no additional cost. Email support@veyronwatches.com with subject "Damaged Item — [Order Number]" and include a photo.
RETURN SHIPPING
Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective — in that case, Veyron Watches provides a prepaid return label.
NON-RETURNABLE ITEMS
— Items showing signs of wear or use
— Items returned without original packaging
WARRANTY
Every Veyron watch includes a 24-month international warranty covering manufacturing defects. This warranty does not cover damage from misuse, water damage beyond rated resistance, or normal wear.
Questions? support@veyronwatches.com — we respond within 24 hours.